Privacy Policy

Last Updated: June 22, 2025

Thank you for trusting Noweir AlSubaie. We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website noweiralsubaie.com (the “Site”).

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you.

• Personally Identifiable Information: When you make a purchase or book an appointment, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes, but is not limited to:
  • Full Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Appointment and measurement details (for Haute Couture and Bridal orders)
• Transactional Data: We collect details about your purchases, including the products you bought and payment details (Note: We do not store full credit card details, as they are securely processed by our partner payment gateways).
• Usage and Technical Data: As you browse the store, WooCommerce automatically collects information, such as:
  • Internet Protocol (IP) address.
  • Browser type and version.
  • Pages of our Site that you visit, and the time and date of your visit.
  • Products you’ve viewed.
  • Cookies to help keep track of cart contents.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Manage Your Orders: To process and fulfill your purchases, book appointments, and communicate with you about them.
• To Provide Customer Service: To respond to your inquiries, requests, and provide you with support.
• To Improve and Personalize Your Experience: To understand how you use our Site and to tailor content and offers to your interests.
• For Marketing (with your consent): We may send you emails about our new products, special offers, or other news we think you’ll find interesting, but only if you have given us your prior consent.
• For Legal Compliance and Fraud Prevention: To protect the security of our store and to comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website and providing our services, such as:

• WooCommerce and its associated plugins: To process core store functionalities.
• Payment Gateways: To securely process payments.
• Shipping Companies: To deliver your orders to the correct address.
• Legal Authorities: If required to do so by law or to protect our rights.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

4. Data Security

We take reasonable technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or to fulfill our legal obligations (e.g., retaining order information for tax and accounting purposes).

6. Your Rights

In accordance with the applicable laws in the Kingdom of Saudi Arabia, you have the right to:

• Access your personal information: You can request a copy of the data we hold about you.
• Correct your information: You can request that we update or correct any inaccurate data.
• Delete your information: You can request the deletion of your personal data, subject to certain legal exceptions.

To exercise any of these rights, please contact us via email.

7. Cookies

Our Site uses cookies to enhance the user experience. These are small text files stored on your device. You can set your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will post the new version on this page and notify you of any material changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: info@noweiralsubaie.com
• Address: Riyadh, Saudi Arabia